Volunteering With Richard Dilley Tax Center
The Richard Dilley Tax Center could not run without volunteers like you! Many volunteers come back every year and find this to be a very rewarding opportunity.
This site located at 2238 S. Park St. Madison, WI, and open Mondays, Fridays, and Saturdays.
All volunteers need to pass an ethics and boundaries test provided by the IRS. VITA sites, procedures, and protocols are approved by the IRS.
2026 volunteer preparer training dates for new volunteers:
- 9 AM – 3 PM, January 16th, 2026
- 9 AM – 3 PM, January 21st, 2026
- 9 AM – 3 PM, January 26th, 2026
Volunteering impacts
- More than 3000 returns processed (2025)
- RDTC users had a median income of $33,400 (2025)
- Over 4.5 million dollars in tax refunds returned to the community (2025)
Available volunteer positions:
Tax Center Greeter
Are you friendly and enjoy meeting people? Do you have 3-4 hours a week to spare? Then be a greeter at one of the largest free tax centers in the country! As a tax center greeter, you will welcome people, direct them, initiate paperwork, and answer questions. Time commitment is one 3-4 hour shift per week from late January to mid-April. Tax preparation knowledge is not required. There will be training and orientation to prepare volunteers for the duties of this position.
Volunteer Tax Preparer
New preparer volunteers are asked to attend three full days of Tax Law 101 training in January. Returning volunteers are asked to complete one day of training to address any changes to tax laws, this is offered on multiple dates to accommodate varied schedules. More information will be made available to prospective and returning volunteers by the volunteer coordinator. All trainings are held at the UW South Madison Partnership at 2238 S. Park St. Madison from 9-4. Option to bring your own lunch/food options nearby during lunch break.
To volunteer, fill out this form or contact Clare Dahl at clare.dahl@wisc.edu or 608-224-3722.
Other local VITA sites
VITA volunteer opportunities are also available at other sites in Dane County, including:
- Goodwill: volunteers primarily work out of their main office at 1302 Mendota Street, Madison, WI 53714. Learn more & volunteer here.
- AARP: hosts multiple sites. View their website for more info.
- Madison Public Libraries: sign up using the DOR’s VITA volunteer form.
- Dane County Extension Tax Educational Workshops: learn more and sign up to volunteer here
This is not a comprehensive list, and there may be more opportunities than you see here. Please fill out the DOR VITA/TCE Community Volunteer Information Form to be connected to a VITA site. Alternatively, please check the IRS VITA site locator for other local VITA sites, or call 211.
